Frequently Asked Questions
Everything you need to know about your SUTRA experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by destination, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are SUTRA products sustainably made?
Yes, we prioritize ethical manufacturing and use high-quality, eco-friendly fabrics wherever possible to ensure both style and environmental responsibility.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but you can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.